BUSN3003 Entrepreneurship & Innovation
Category: Entrepreneurship and Innovation
Case 9.1: Keeping things going
Develop and Use Emotional Intelligence – Class activity
Scenario A You are the new General Operations Manager for Australian Hardware. Your Store Manager has had a stressful month. It is the end of the financial year and sales revenue in the Timber, Plumbing and Electrical departments are not on target, almost certainly due to increased competition from smaller operators competing for trade contractors’ …