Scenario A You are the new General Operations Manager for Australian Hardware. Your Store Manager has had a stressful month. It is the end of the financial year and sales revenue in the Timber, Plumbing and Electrical departments are not on target, almost certainly due to increased competition from smaller operators competing for trade contractors’ …
Category: Case Study
The Concept Of Human2Human In The Response To COVID-19
Fernando AlmeidaUniversity of Porto elations between business and consumers have been graduallychanging. The Internet has given empowerment to customers bybecoming a primary channel for contact with businesses (Acar &Puntoni, 2016; Mohammad, 2020). Communication that used to be controlled by organizations is becoming increasingly bi-directional. Nowadays, there is not a clear and unequivocal differentiation about the …
Digital and media literacy in pre-service teacher education. A case study from Switzerland.
In the age of digitalization, Digital and Media Literacy (DML) has gained increasing attention in European compulsory education, blending insights and experiences from the media education and digital literacy domains. Teacher education, starting from pre-service education, is central for the actual integration of DML education in classroom practice. This article discusses the case study of …