In the age of digitalization, Digital and Media Literacy (DML) has gained increasing attention in European compulsory education, blending insights and experiences from the media education and digital literacy domains. Teacher education, starting from pre-service education, is central for the actual integration of DML education in classroom practice. This article discusses the case study of …
Category: Case Study
CASE STUDY – Improve Customer Service Delivery at Lube Mobile
Executive Summary This report aims to review and advice on the ways to retain and improve the customer service delivery, emphasising on the need of utilizing technology to help increases the customers’ base and their satisfaction. Vehicle owners have a few options when comes to meeting their vehicle repair needs. However, most of the times …